Isa Smienk

  • Sep 22, 2020
  • Joined Jan 2, 2017
  • Hi-fives: 59
  • In Bunq survey email --> This survey is now closed

    Hi,

    I received an email from bunq less then an hour ago about a survey to make the "Us tab better".
    I'm not a big fan of this tab, so I was more then happy to provide the needed feedback on it.

    However after clicking the mail, I directly got the message that the survey was already closed.
    This leads me to the following questions

    1) Why send me an email for a closed survey
    2) Why was the survey closed, before I (a paying user) could provide feedback?

    Let me know

    • In bunq data protection

      @Big-B#191661 Deniz is Maddax, their visible name just changed

      • In Updating pinned certificates in V2

        Hi bunq,

        Could you please do us V2 users a favour and release a version with updated pins for the certificates that expire tonight? (x.bunq.com & y.bunq.com)
        Or at least disable the message forcing us to update, so I can manually add these new certificates to the application on my phone so it keeps working?

        (As of writing, there is no reason the app shouldn't function as the certificates haven't yet expired, they do 2020-08-01T23:59:59 in UTC)

        I'm really, really not looking forward to V3. I've seen how it looks and works for friends and its a disaster.

        Not asking for a whole lot, just give me the chance to still use V2.

        Thanks,

        • In Payments get refunded without asking

          One of my two payments on the 23rd payments got refunded, just one to go, please 😀

          • In Dirty corner for deleted posts

            I think this would be a good idea! Bunq talks about a loud minority, but I have no way to verify this as a user of bunq, if the posts we're moved so we could still see them we can verify their claims

            • In Notification badges not disappearing

              Bij mij zijn ze inmiddels weg, had hier ook last van. Thanks!!

              • In Vanwaar het ongenoegen?

                @Lukasvdh#155171 Tja en dat is nou juist het knelpunt, een bank die zo veel vraagt mag dan ook wel betere en professionelere communicatie hebben! Topservice, tot ze je niet meer hoeven :)

                • In Are you asked for a survey?
                • In Additional questions about the bunq Green Card 🌳

                  Green card die wel een hele boom per €100 belooft te planten en komt verder zonder enige verdere speciale voordelen. Dit allemaal boven op de kosten van bunq premium en die kaart zelf.

                  Nee dank je, metalen kaart is vet maar voor deze prijs zie ik er echt geen reden voor... Dacht dat bunq het anders wou doen dan andere banken, valt dit überhaupt wel binnen de filosofie van bunq?

                  • In Insight: Allow incoming transactions to be subtracted from chart

                    I would love if there was a way to mark an incoming transaction so that if reduces the outgoing amount shown in the insight charts.

                    For example I may buy €100 of fast food a month, but €90 is for my colleagues who will repay me.

                    • In bunq calculator in Android app

                      Hi Bastiaan,

                      After your response it indeed works, forgot to activate something 😝?

                      Cheers!

                      • In bunq calculator in Android app

                        Maybe I'm just not doing it right, but I fail to find the calculator in the bunq Android application.

                        Is android behind on updates or an I doing it wrong? Any instructions?

                        Thanks

                        • In Extra Bunq passen kosten geld?

                          Ben zelf geen medewerker van bunq maar als ik het goed heb betaal je niets. Enkel zodra de pas verloopt zou je hem moeten vernieuwen onder de op dat moment geldige prijzen voor een bankpas.